This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services, websites, or participate in our telemarketing campaigns. It also tells you about your privacy rights and how the law protects you.
We use your Personal Data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information About Us
58AM Marketing Street Private Limited is a company registered in India with the company registration number [Insert Company Registration Number].
Our registered office address is Howrah and Rajabasanta Road, West Bengal, India, [Insert PIN/ZIP Code].
[Optional: Include if registered in the UK/EU] We are also registered with the Information Commissioner's Office (ICO) with ICO Registration No. [Insert ICO Registration Number].
- Data Protection Officer (DPO): [Insert Name, e.g., Pritam Gayen]
- Email: [Insert DPO Email Address, e.g., dpo@58ammarketing.com]
2. Interpretation and Definitions
For the purposes of this Privacy Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our") refers to 58AM Marketing Street Private Limited. For the purpose of the GDPR, the Company is the Data Controller.
- Cookies are small files placed on your device by a website, containing details of your browsing history.
- Personal Data is any information relating to an identified or identifiable individual (e.g., name, contact details, identification numbers, or online identifiers).
- Service refers to our Website, BPO operations, IT services, and telemarketing operations.
- Service Provider (or Data Processor) means any natural or legal person who processes data on behalf of the Company.
- Usage Data refers to data collected automatically, generated by the use of the Service or its infrastructure.
3. Collecting and Using Your Personal Data
Depending upon your interaction with our Service, we may collect and hold the following personal and non-personal data:
| Data Collected | How We Collect It |
|---|---|
| Identity Information: Name, title, date of birth, gender. | Telecalling, Website Forms, Opt-in Surveys |
| Contact Information: Address, email address, telephone number. | Telecalling, Website Forms, Third-Party Data Providers |
| Business Information: Business name, job title, profession. | BPO/IT Service Inquiries, Networking |
| Profile Information: Preferences, interests, purchase history. | Telecalling, Market Research |
| Usage Data: IP address, browser type, pages visited, time spent on pages. | Automatically via Website Tracking/Cookies |
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on our Service and store certain information.
- Necessary/Essential Cookies: Essential to provide services available through the Website and enable core features.
- Functionality Cookies: Allow us to remember choices you make, such as login details or language preferences.
- Cookies Policy Acceptance Cookies: Identify if users have accepted the use of cookies on the Website.
4. How We Use Your Personal Data
Under data protection legislation, we must always have a lawful basis for using personal data. We use your data for the following purposes:
- To provide and maintain our Service: Including monitoring the usage of our IT and BPO services.
- For the performance of a contract: The development, compliance, and undertaking of a contract for the services you have purchased.
- To contact you: Via email, telephone calls, SMS, or other electronic communication regarding updates, informative communications, or telemarketing (where you have opted-in).
- To manage your requests: To attend and manage your inquiries.
- For marketing purposes: To provide you with news, special offers, and general information about other goods, services, and events similar to those you have enquired about, unless you have opted out.
5. Disclosure and Sharing of Your Personal Data
We may share your personal information in the following situations:
- With Service Providers: To monitor and analyze the use of our Service, or to conduct telemarketing campaigns on our behalf.
- For Business Transfers: In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition.
- With Affiliates: We will require those affiliates to honor this Privacy Policy.
- With Marketing Partners: We may share your data under strict license terms with authorized Marketing Service Providers who use it to create tailored products and services. See the list below for categories of partners.
- Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities.
Example Categories of Third-Party Partners:
- Retail: Online retail, automotive, home improvements, telecoms.
- Finance: Pensions, loans, credit cards, mortgages.
- Insurance: Home, car, travel, life, private medical.
- Lifestyle: Health & well-being, charities, leisure, gaming.
(Note: You can withdraw your consent to share data with third parties at any time by contacting us).
6. Retention of Your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Generally, marketing and identity profile data is kept for 12 Months, after which it is securely deleted or anonymized unless we are legally obligated to retain it for longer periods to resolve disputes or enforce legal agreements.
7. Security and Transfer of Your Personal Data
Your information, including Personal Data, is processed at our operating offices in Howrah, West Bengal, India, and in any other places where the parties involved in the processing are located.
If your data is transferred outside of your state, province, or country (such as outside the UK/EEA), we will take all steps reasonably necessary to ensure that your data is treated securely. We rely on safeguards such as "binding corporate rules" and specific contracts approved by the European Commission for data protection.
8. Your Rights Under GDPR and Data Protection Laws
You have the right to:
- Request access to your Personal Data (Subject Access Request).
- Request correction of incomplete or inaccurate data we hold about you.
- Object to processing of your Personal Data, especially for direct marketing purposes.
- Request erasure of your Personal Data when there is no good reason for us to continue processing it (The Right to be Forgotten).
- Request data portability to transfer your automated data to yourself or a third party.
- Withdraw your consent at any time where we rely on your consent to process your personal information.
To exercise these rights, please contact our DPO using the contact details provided at the bottom of this page. We have one month to respond to your request and may require ID verification.
9. Your California Privacy Rights (CCPA/Shine the Light)
Under California Civil Code Section 1798, California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for direct marketing purposes. Furthermore, registered users under the age of 18 may request the removal of content or information they have publicly posted.
10. Links to Other Websites
Our Service may contain links to other websites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit, as we assume no responsibility for third-party content or practices.
11. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top.
12. Contact Us
If you have any questions about this Privacy Policy, or wish to make a Subject Access Request, you can contact us:
- By email: [Insert Contact Email, e.g., info@58ammarketing.com]
- By phone: [Insert Phone Number, e.g., +91 7439853612]
- By mail: 58AM Marketing Street Private Limited, Howrah and Rajabasanta Road, West Bengal, India, [Insert PIN/ZIP Code].
- Website: https://58ammarketing.com
